Remaining independent can sometimes be a challenge after losing all or part of your sight. Travelling around is more difficult and Taxis can be too expensive for frequent use. That’s PAB regularly campaigns for better access and services for Blind and partially sighted users. We want to help our members to feel confident travelling on their own by working with transport companies and offering free training and advice to their employees. We have provided some information below which you might find useful.

Train

Peterborough is a busy station with good connections to London, Birmingham and the North. There are six main train operators from Peterborough station: Grand Central Trains, Cross Country Trains, East Midlands, First Capital Connect, First Hull Trains and East Coast Trains. Trained staff are able to assist customers with their journey requirements but ask that arrangements are made at least 24 hours in advance so they can help you to plan the easiest route to your destination, book your train tickets, guide your around the station, help you board the train or meet you at your destination. Tickets can also be posted to your home address.

For more information or to arrange help at Peterborough station, please contact them on 08457 225 225.

If you know which train company you wish to travel on and would like to find out more information on their accesability policy, or arrange assistance for a journey, you can contact them directly on the numbers below or follow the links to their website:

First Capital Connect:

Telephone: 0800 058 2844
Textphone: 0800 975 1052

Click here to visit their accessibility website page.

Click here to complete their online Assisted Travel contact form (they will reply within 4 hours).

Grand Central Trains:

Telephone: 0844 811 0072

Textphone: 0845 305 6815

Click here to visit their accessibility website page.

 

Cross Country Trains:

Telephone: 0844 811 0125
Textphone: 0844 811 0126

Click here to visit their accessibility website page.

 

East Midlands:

Telephone: 08457 125 678
Textphone: 08457 078 051

Click here to visit their accessibility website page.

 

First Hull Trains:

Telephone: 08450 710 222
Textphone: 08456 786 967

Click here to visit their accessibility website page.

 

East Coast Trains:

Telephone: 03457 225 225
Text Relay: 18001 03457 225 225

Click here to visit their accessibility website page.

 

Grand Central Trains:

Telephone: 0844 811 0072

Textphone: 0845 305 6815

Click here to visit their accessibility website page.